Bank Detail - New and Amendment

Thank You for Providing Your Bank Details

Please complete the form below and we’ll take care of the rest. We aim to update your bank details within 2 working days.

A quick note: your bank may take a little time to process the change, as the instruction needs to be securely sent and confirmed by them before we can collect any payments.

If we receive your request after the 20th of the month, it may not be updated in time for the next payment on the 7th. If this happens, don’t worry—we’ll be in touch with simple options to make your payment, either online or in the venue.

You'll find our privacy policy on the Glasgow Life website at glasgowlife.org.uk/privacy.

Your Member Details *

Full Name	*
Member / Card ID
Date of Birth (for verification)	*

Your Contact Details ( helps if we need to get in touch)

Email Address
Phone Number

Bank Details (Banks and building societies may not accept Direct Debit Instructions for some types of account so please check prior to providing your details) *

Full Name ( as it appears on the bank account)	*
Bank / Building Society Name	*
Sort Code	*
Account Number	*

Type of Request *

New Bank Details
Change to Existing Bank Details

Authorisation to collect payments *

By providing your bank details and submitting this form, you authorise Culture and Sport Glasgow to collect payments from your account by Direct Debit.
You confirm that you are the account holder or are authorised to set up Direct Debits on this account.

Your payments are protected by the Direct Debit Guarantee. Culture and Sport Glasgow Service User Number: 808401

The Direct Debit Guarantee

The Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits

If there are any changes to the amount, date or frequency of your Direct Debit Culture & Sport Glasgow will notify you (normally 10 working days) in advance of your account being debited or as otherwise agreed. If you request Culture & Sport Glasgow to collect a payment, confirmation of the amount and date will be given to you at the time of the request.

If an error is made in the payment of your Direct Debit, by the Culture & Sport Glasgow or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society

If you receive a refund you are not entitled to, you must pay it back when Culture & Sport Glasgow asks you to. You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify Culture & Sport Glasgow